Frequently Asked Questions
A few helpful answers before you need them.
How long does shipping take?
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Most items are made to order and ship within 2–7 business days. Delivery time varies depending on your location.
Do you accept returns or exchanges?
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Because items are made to order, we do not accept returns for sizing or change of mind. If your item arrives damaged or incorrect, we’ll make it right.
How do I choose the right size?
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Please refer to the size chart on each product page before ordering. If you're between sizes, we recommend sizing up for a more relaxed fit.
Will my items arrive together?
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Not always. Items may ship separately depending on the production partner, so they may arrive on different days.
What if something is wrong with my order?
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Contact us within 7 days of delivery with your order number and photos. We’ll take care of it.
Do you offer custom or personalized items?
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Some products may offer customization options. If you're looking for something specific, feel free to reach out.
Still have a question? Reach out anytime—we’re happy to help 💛